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Mavis is an entrepreneur and a coach. Being in the service industry for 14 years, awarded several accolades, she optimise her service specialisation in running her own service management consultancy firm, helping business to be effective and cost efficient in their customer engagement activities through thoughtful service design, gaps analysis, trainings and developing digital platforms.
Her burning desire has always been to impact and making a difference in people’s life through coaching. An optimist herself, she believes and advocates this mantra of hers "Opportunities don't just happen. You don’t need to wait for opportunities to come to you. You can create them”